SMG Career Opportunities

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Current available jobs that best match superdome:
» ADA Greeter - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)
» Commissioned Public Safety Officer - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, La)
» Field Crew - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)
» Housekeeping - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)
» Housekeeping_Part Time - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)
» Lieutenant/Watch Commander - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)
» Parking Cashier - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)
» Parking Controller - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)
» Public Safety Captain - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, La)
» Public Safety Officer - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)
» Sergeant/Assistant Watch Commander - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)
» Ticket Scanner - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)
» Usher - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)
» Future Notification - SMG (Various Cities, XX)




Facility Operations/Security/Event Management: Usher/Ticket Taker
ADA Greeter - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)

***Please do not apply for any positions online or submit your resume online. 

To apply come to the Mercedes-Benz Superdome Job Fair.***

When:  Wednesday, April 19, 2017 from 4:00pm - 8:00pm

Where:  Mercedes-Benz Superdome, Bienville Club Lounge

(Free parking in garage 1 and garage 6, enter at Gate A Plaza)

*Proper attire required*

 

POSITION:                 ADA Greeter

DEPARTMENT:         Guest Services

REPORTS TO:           Guest Services Supervisor

FLSA STATUS:           Hourly/Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an ADA Greeter for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

·         Visibly stand at the entrance doors ready to assist patrons as needed/required

·         If ticket relocates are needed, depending on the event, escort them to the nearest Guest Services desk or the box office

·         If trying to find their seats escort them the quickest route.  If an elevator is needed to escort them to the nearest one

·         If a wheelchair is needed escort the patron to Guest Relations to check-out a wheelchair.  If the patron is unable to walk, have a friend or family member of the patron accompany you to Guest Relations to check-out the wheelchair

·         At the end of an event escort patrons to the nearest exit or elevator by the quickest route

·         Inform patrons of restroom, merchandise, ATM and concession locations, as needed

·         Periodically check with Guest Services to add if patrons need assistance

·         Bring any Lost & Found to Guest Services desk

·         Fill out Event Incident Sheets

·         All other duties as assigned

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         High School diploma or equivalent

·         Must successfully pass a criminal background check

·         Must be at least 18 years of age

·         Extensive building knowledge of the Mercedes-Benz Superdome and Smoothie King Center

·         Be able to stand on feet for long periods of time and walk/move around all facilities

·         Must have knowledge of ADA procedures

·         Excellent communication skills

·         Ability to work nights, weekends and holidays

 

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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Facility Operations/Security/Event Management: Security
Commissioned Public Safety Officer - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, La)

To apply please click the following link:  https://recruiting.adp.com/srccar/public/RTI.home?d=External&c=1152751&d

POSITION:                 Commissioned Public Safety Officer

DEPARTMENT:         Public Safety

REPORTS TO:           Public Safety Full-time Supervisor

FLSA STATUS:           Hourly/Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Commissioned Public Safety Officer for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

·         Responds to emergencies or other situations/problems affecting the safety of other persons.

·         Guards highly valuable property, such as equipment, material, grounds, etc.

·         Patrols an assigned area and/or stands a fixed post.

·         Maintain proficiency in the use of an authorized firearm and execute duties in possession of such.

·         Checks safety and security of buildings and grounds.

·         Checks persons on the premises to determine if they possess proper identification and are authorized to be present on SMG property.

·         Completes incident reports as required.

·         Conducts preliminary investigations relevant to disturbances within an assigned area.

·         Intervenes in disturbances/incidents to maintain peace or restore order.

·         Effect arrests where warranted and authorized.

·         Directs traffic on an interim basis at SMG property.

·         Requests tow truck(s) to remove illegally parked vehicles.

·         Responds to various emergencies and problems that impact on traffic control.

·         Erects barricades, temporary signs, and ribbons for parking control.

·         Moves barricades and signs.

·         Performs simple maintenance to department equipment including vehicles, electronic access gates, bicycles, etc.

·         Serves as information source to public for company activities and events such as athletic events, conferences, performances, etc.

 

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must successfully pass a criminal background check

·         Must be at least 21 years of age

·         Must be able to work various shifts and 7 days a week

·         Ability to work nights/weekends/holidays

·         Minimum of one (1) year experience of armed security or law enforcement experience preferred

 

Education and/or Experience          

·         High School diploma or equivalent

 

CERTIFICATES, LICENSES, REGISTRATIONS

·         Must be able to obtain a Special Officer’s permit through N.O.P.D. and carry a firearm

·         Must possess a valid Louisiana Driver’s License at time of appointment and throughout employment

 

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Apply for this position     |      Go back job listings


Facility Operations/Security/Event Management: Conversion Crew
Field Crew - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)

***Please do not apply for any positions online or submit your resume online. 

To apply come to the Mercedes-Benz Superdome Job Fair.***

When:  Wednesday, April 19, 2017 from 4:00pm - 8:00pm

Where:  Mercedes-Benz Superdome, Bienville Club Lounge

(Free parking in garage 1 and garage 6, enter at Gate A Plaza)

*Proper attire required*

 

POSITION:                 Field Crew

DEPARTMENT:         Field Crew

REPORTS TO:           Field Crew Supervisor

FLSA STATUS:           Hourly/Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Field Crew for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

·         Perform duties connected with physical conversion/setup of facility in accordance with lease requirements

·         The performance of general physical labor, i.e. laying turf, carrying, lifting and assembly of furniture and fixtures, staging, painting the field, installing basketball courts, etc.

·         Works during events and responds as needed to both scheduled and unforeseen physical modifications required for that event

·         Assists in providing necessary physical support and back up in satisfying both pre and event requirements

·         All other duties as assigned

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must successfully pass a criminal background check

·         General laborers experience preferred

·         Previous facility operations experience a plus

·         Ability to assume responsibility in the absence of Conversion Specialists

·         Thorough knowledge of physical arrangement of the Superdome, its capabilities, and limitations

·         Thorough knowledge of equipment inventory, i.e. tables, chairs, staging, etc.

·         Ability to interpret written instructions as to physical set-up for specific events

·         Physical ability to operate equipment and provide manual assistance when necessary

·         Ability to work nights, weekends and holidays

 

Education and/or Experience          

·         High School diploma or equivalent

 

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Apply for this position     |      Go back job listings


Facility Operations/Security/Event Management: Custodial/Housekeeping
Housekeeping - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)

POSITION:                 Housekeeping - Janitor

DEPARTMENT:         Housekeeping

REPORTS TO:           Housekeeping Supervisor

FLSA STATUS:           Hourly/Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Housekeeping - Janitor for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

·         Conducts all cleaning duties including sweeping and vacuuming of carpets, sweeping, mopping and waxing floors, trash pick up and removal, cleaning of toilets and urinals, cleaning and shining mirrors, cleaning walls and trash cans, cleaning arena seats, dusting furniture, etc.

·         Control of housekeeping equipment including but not limited to brooms, mops, buckets and wringer, toilet brushes, garbage bags, push brooms, cleaning cloths, gloves, mask and cleaning solutions, etc.

·         All other duties as assigned

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must successfully pass a criminal background check

·         Must be at least 18 years of age

·         Excellent customer service skills

·         Physical capability to lift, push up to 50 lbs., stoop, bend, climb stairs and work at heights up to 21 stories, operate cleaning equipment as required.   The position is often exposed to adverse conditions such as fumes, dust, noise, wet floors, etc.

·         Able to stand for long periods of time, up to 10 hours

·         Able to work nights, weekends and holidays

 

Education and/or Experience          

·         High School diploma or equivalent

·         1-2 years janitorial/custodial experience required

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

TO APPLY:

 Please click on the following link:  https://recruiting.adp.com/srccar/public/RTI.home?d=External&c=1152751&d

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Facility Operations/Security/Event Management: Custodial/Housekeeping
Housekeeping_Part Time - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)

***Please do not apply for any positions online or submit your resume online. 

To apply come to the Mercedes-Benz Superdome Job Fair.***

When:  Wednesday, April 19, 2017 from 4:00pm - 8:00pm

Where:  Mercedes-Benz Superdome, Bienville Club Lounge

(Free parking in garage 1 and garage 6, enter at Gate A Plaza)

*Proper attire required*

 

POSITION:                 Housekeeping - Janitor

DEPARTMENT:         Housekeeping

REPORTS TO:           Housekeeping Staffing Supervisor

FLSA STATUS:           Hourly/Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Housekeeping - Janitor for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

·         Conducts all cleaning duties including sweeping and vacuuming of carpets, sweeping, mopping and waxing floors, trash pick-up, and removal, cleaning of toilets and urinals, cleaning and shining mirrors, cleaning walls and trash cans, cleaning arena seats, dusting furniture, etc.

·         Control of housekeeping equipment including but not limited to brooms, mops, buckets and wringer, toilet brushes, garbage bags, push brooms, cleaning cloths, gloves, mask and cleaning solutions, etc.

·         All other duties as assigned

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must successfully pass a criminal background check

·         Must be at least 18 years of age

·         Excellent customer service skills

·         Physical capability to lift, push up to 50 lbs., stoop, bend, climb stairs and work at heights up to 21 stories, operate cleaning equipment as required.  The position is often exposed to adverse conditions such as fumes, dust, noise, wet floors, etc.

·         Able to stand for long periods of time, up to 10 hours

·         Able to climb stairs

·         Able to work nights, weekends and holidays

 

Education and/or Experience          

·         High School diploma or equivalent

·         1-2 years janitorial/custodial experience required

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Apply for this position     |      Go back job listings


Facility Operations/Security/Event Management: Security
Lieutenant/Watch Commander - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)

To apply please click on the following link:  https://recruiting.adp.com/srccar/public/RTI.home?d=External&c=1152751&d

POSITION:                 Lieutenant/Watch Commander

DEPARTMENT:         Public Safety

REPORTS TO:           Operations Captain

FLSA STATUS:           Hourly-Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Lieutenant/Watch Commander for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

Serves as Watch Commander and directs the actions and posting of all Public Safety Department personnel.  Responsible for maintaining the safety and security of facilities and grounds of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square by preventing crime and vandalism; preserve public peace; maintain parking control and enforcement of parking regulations on SMG property.  Responsible for shift administrative paperwork (Shift logs, Incident Reports, etc.).

·         Patrols Mercedes-Benz Superdome, Smoothie King Center and Champions Square at assigned area and/or stands at a fixed point to ensure the safety of guests and employees and to protect facility assets

·         Response to general and emergency calls to assist visitors, employees, and clients

·         Conducts preliminary investigations relevant to disturbances within an assigned area

·         Completes incident reports as required

·         Participates in event planning efforts and coordinates with clients.  Provides security for highly valuable property, such as equipment, material, grounds, etc.

·         Checks persons on the premises to determine if they possess proper identification and are authorized to be present on property

·         Intervenes in disturbances/incidents to maintain peace or restore order.  Effect arrests where warranted and authorized

·         Erects and moves barricades, temporary signs, and other barriers for parking or crowd control

·         Supervises part-time and temporary employees as required

·         Directs traffic on an interim basis on Superdome property

·         Requests tow truck(s) to remove illegally parked vehicles

·         Issues parking citations for parking violations

·         Provide overall supervision to all Shift personnel

·         Conducts and oversees the shift equipment inventory and related paperwork

·         Oversees security officers on specified shifts ensuring proper attire, timeliness to work and proper coverage of grounds

·         All other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must successfully pass a criminal background check

·         High School diploma or equivalent

·         Minimum of 1-year security or police experience preferred

·         Must be at least 21 years of age

·         Must be able to work 1st watch, 2nd watch or 3rd watch and any day of the week, including holidays

·         Law enforcement or security related background preferred

 

 

CERTIFICATES, LICENSES, REGISTRATIONS

·       Must be able to obtain a Special Officer’s Commission through N.O.P.D.

·       Must possess a valid Louisiana Driver’s License at time of appointment and throughout employment

 

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours, talk and hear. This position may require work inside or outside of the building as needed.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Apply for this position     |      Go back job listings


Facility Operations/Security/Event Management: Parking Operations
Parking Cashier - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)

***Please do not apply for any positions online or submit your resume online. 

To apply come to the Mercedes-Benz Superdome Job Fair.***

When:  Wednesday, April 19, 2017 from 4:00pm - 8:00pm

Where:  Mercedes-Benz Superdome, Bienville Club Lounge

(Free parking in garage 1 and garage 6, enter at Gate A Plaza)

*Proper attire required*

 

POSITION:                 Parking Cashier

DEPARTMENT:         Parking

REPORTS TO:           Parking Staffing Supervisor

FLSA STATUS:           Hourly/Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Parking Cashier for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

·         Must greet every customer with a smile

·         Must be able to answer all questions for customer about their assigned garage

·         Will be held accountable for their accuracy on cash handling/bank and ticket sales in their lane of vehicles

·         Will be responsible for all sign-ins and U-turns entering the garage

·         All other duties as assigned

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must successfully pass a credit and criminal background check

·         Able to tolerate various weather conditions (i.e. heat, cold, dampness)

·         Ability to work nights, weekends and holidays

 

Education and/or Experience          

·         High School diploma or equivalent

·         Cashier experience preferred

·         Must successfully pass a criminal and credit background check

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to stand for long hours during events; talk and hear. This position requires work outside of the building.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Apply for this position     |      Go back job listings


Facility Operations/Security/Event Management: Parking Operations
Parking Controller - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)

***Please do not apply for any positions online or submit your resume online. 

To apply come to the Mercedes-Benz Superdome Job Fair.***

When:  Wednesday, April 19, 2017 from 4:00pm - 8:00pm

Where:  Mercedes-Benz Superdome, Bienville Club Lounge

(Free parking in garage 1 and garage 6, enter at Gate A Plaza)

*Proper attire required*

 

POSITION:                 Parking Controller

DEPARTMENT:         Parking

REPORTS TO:           Parking Staffing Supervisor

FLSA STATUS:           Hourly/Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Parking Controller for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

·         Directing all vehicles entering and exiting garages/lots

·         Responsible for directing cars to appropriate spaces

·         Responsible for setting up and putting away appropriate safety cones in garages/lots

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must successfully pass a criminal background check

·         Able to stand for long periods of time

·         Ability to work nights, weekends and holidays

·         Able to tolerate various weather conditions (i.e. heat, cold, dampness)

 

Education and/or Experience          

·         High School diploma or equivalent

 

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position requires work outside of the building.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Apply for this position     |      Go back job listings


Facility Operations/Security/Event Management: Security
Public Safety Captain - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, La)

POSITION:                 Public Safety Captain

DEPARTMENT:         Public Safety

REPORTS TO:           Assistant Chief of Public Safety

FLSA STATUS:           Salaried/Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Public Safety Captain SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

Provides management overall security personnel to maintain the security of facilities and grounds of the SMG campus by preventing crime and vandalism; preserve the public peace, and/or, to maintain traffic and parking control and enforcement of traffic and parking regulations.  Oversees administrative and management functions necessary to ensure efficient departmental operations.

·         Oversees appropriate Public Safety Department personnel, training programs, payroll, and accounting

·         Develops policy guidelines

·         Recommends disciplinary actions

·         Conducts internal investigations

·         Conducts inspections and audits to assure quality of service of subordinate personnel

·         Intervenes in disturbances/incidents to maintain peace or to restore order

·         Effect arrests where warranted and authorized

·         Performs other related duties as directed

·         Review the work performance to all subordinate personnel

·         Serves as an informational source to the public for company activities and events such as athletic events, conferences, performances, etc.

·         Overall supervision of full-time watch personnel.

·         Overall supervision and placement of event personnel.

·         Develop, implement and administer training for department personnel.

·         Review and approve incident reports.

·         Maintain electronic report writing system.

·         Conduct follow-up investigations.

·         Coordinate and supervise contract security vendor(s); including invoice reconciliation.

·         Plan, coordinate and execute pre-event setup; including requests for re-keying of areas.

·         Manage part-time staffing operation; including reconciliation of cost settlements.

·         Maintain various inventory including uniforms and equipment.

·         Complete necessary purchase requisitions.

·         Coordinate with police detail commanders on staffing levels.

·         Determine police staffing in coordination with Parking and Event Services Departments for exterior police coverage (Parking and Traffic Police).

·         Reconcile police staffing and administer police payroll system.

·         Process new hire packets for police detail officers.

·         Operate, maintain and perform quality control checks of CCTV, panic alarm and card access systems.

·         Coordinate rewards and recognition program for department personnel.

·         Monitor attendance of all personnel.

·         Coordinate and maintain Lost & Found program.

·         Create and distribute employee identification cards.

·         Maintain filing system in areas of responsibility.

·         Coordinate with NOPD Special Officer Division relative to commissions for armed personnel.

·         Conduct inspections and audits to ensure quality of service performance.

·         All other duties as assigned

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Supervisory skills preferred

·         Law enforcement supervisory experience preferred

·         Must be at least 21 years of age

·         Must be able to obtain a Special Officers Permit through N.O.P.D. immediately upon hire and must maintain an active commission at all times.  No exceptions.

·         Must possess a valid Louisiana Driver’s license at the time of appointment and throughout employment

 

Education and/or Experience          

·         High School diploma or equivalent, some college preferred

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours; run, climb and talk and hear. This position may require work inside or outside of the building.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

To apply:  https://recruiting.adp.com/srccar/public/RTI.home?d=External&c=1152751&d

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Facility Operations/Security/Event Management: Security
Public Safety Officer - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)

***Please do not apply for any positions online or submit your resume online. 

To apply come to the Mercedes-Benz Superdome Job Fair.***

When:  Wednesday, April 19, 2017 from 4:00pm - 8:00pm

Where:  Mercedes-Benz Superdome, Bienville Club Lounge

(Free parking in garage 1 and garage 6, enter at Gate A Plaza)

*Proper attire required*

 

POSITION:                 Public Safety Officer

DEPARTMENT:         Public Safety

REPORTS TO:           Event Public Safety Supervisor

FLSA STATUS:           Hourly/Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Public Safety Officer for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

·         Protects highly valuable property, such as equipment, material, grounds, etc.

·         Patrols an assigned area and/or stands a fixed post

·         Performs security checks of buildings and grounds

·         Checks persons on the premises to determine if they possess proper identifications and are authorized to be present on SMG property

·         Completes incident reports as required

·         Provides customer service functions

·         Conducts preliminary investigations relevant to incidents within an assigned area

·         Intervenes in disturbances/incidents to maintain peace or restore order

·         Sets up and removes barricades, temporary signs, tables and other materials for parking and crowd management

·         Proficiently operate safety and security equipment

·         All other duties as assigned

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must successfully pass a criminal background check

·         Must possess a valid Louisiana Driver’s License or State of Louisiana ID at time of appointment

·         Must be able to work various shifts, 7 days a week

·         Able to walk and stand for long periods of time

·         Able to tolerate various weather conditions (i.e. heat, cold, dampness, etc.)

·         Ability to work nights, weekends and holidays

 

Education and/or Experience          

·         High School diploma or equivalent

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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Facility Operations/Security/Event Management: Security
Sergeant/Assistant Watch Commander - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)

To apply please click on the following link:  https://recruiting.adp.com/srccar/public/RTI.home?d=External&c=1152751&d

POSITION:                 Sergeant/Assistant Watch Commander

DEPARTMENT:         Public Safety

REPORTS TO:           Lieutenant/Watch Commander

FLSA STATUS:           Hourly/Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Sergeant/Assistant Watch Commander for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

Serves as Watch Commander or Shift Supervisor when shift Lieutenant is absent and directs the actions and posting of Public Safety Department personnel.  Responsible for maintaining the security of facilities and grounds of the Mercedes-Benz Superdome, Smoothie King Center and Champions Square by preventing crime and vandalism; preserve public peace; maintain parking control and enforcement of parking regulations on SMG property.  Responsible for shift administrative paperwork when acting as Watch Commander (Shift logs, Incident Reports, Watch Bills).

·         Patrols Mercedes-Benz Superdome, Smoothie King Center and Champions Square at assigned area and/or stands at a fixed point to ensure the safety of guests and employees and to protect facility assets.

·         Response to general and emergency calls to assist visitors, employees, and clients.

·         Conducts preliminary investigations relevant to disturbances within an assigned area

·         Completes incident reports as required

·         Participates in event planning efforts and coordinates with clients.  Provides security for highly valuable property, such as equipment, material, grounds, etc.

·         Checks persons on the premises to determine if they possess proper identification and are authorized to be present on the property.

·         Intervenes in disturbances/incidents to maintain peace or restore order.  Effect arrests where warranted and authorized.

·         Erects and moves barricades, temporary signs, and other barriers for parking or crowd control

·         Supervises part-time and temporary employees as required

·         Directs traffic on an interim basis on SMG property

·         Requests tow truck(s) to remove illegally parked vehicles

·         Issues parking citations for parking violations

·         Provide overall supervision to all Shift personnel when Watch Commander or Shift Supervisor is absent

·         Conducts and oversees the shift equipment inventory and related paperwork when Watch Commander is absent

·         Oversees security officers on specific shifts ensuring proper attire, timeliness to work and proper coverage of grounds when Watch Commander is absent

·         All other duties as assigned

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must successfully pass a criminal background check

·         High School diploma or equivalent

·         Minimum of 1-year security or police experience required

·         Must be at least 21 years of age

·         Must be able to work 1st watch, 2nd watch or 3rd watch and any day of the week, including holidays

·         Law enforcement or security related background preferred

 

 

CERTIFICATES, LICENSES, REGISTRATIONS

·         Must be able to obtain a Special Officer’s Commission through N.O.P.D.

·         Must possess a valid Louisiana Driver’s License at time of appointment and throughout employment

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours, talk and hear. This position may require work inside or outside of the building as needed.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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Facility Operations/Security/Event Management: Usher/Ticket Taker
Ticket Scanner - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)

***Please do not apply for any positions online or submit your resume online. 

To apply come to the Mercedes-Benz Superdome Job Fair.***

When:  Wednesday, April 19, 2017 from 4:00pm - 8:00pm

Where:  Mercedes-Benz Superdome, Bienville Club Lounge

(Free parking in garage 1 and garage 6, enter at Gate A Plaza)

*Proper attire required*

 

POSITION:                 Ticket Scanner

DEPARTMENT:         Guest Services

REPORTS TO:           Employment & Staffing Supervisor and Event Supervisor

FLSA STATUS:           Hourly/Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Scanner for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

·         Greet each guest with a warm smile and a friendly greeting (i.e. “good afternoon” or “welcome to the Superdome”)

·         Familiarize yourself with the ticket system for each event, including special passes or credentials that are to be honored

·         Give general directions pointing guest to the appropriate area (i.e. “your seats are in the terrace; please take the escalator to the top level”)

·         Grant admission to each guest who presents a valid ticket, pass or credential

·         Deny admission to anyone who is unauthorized or without tickets

·         Keep the lines of guests moving rapidly

·         Notify guests that cans, bottles, missile type objects, etc., are not allowed in the building.  If a guest is uncooperative, call your supervisor or security at the gate

·         If you see a guest entering the building smoking, advise them that they need to extinguish the cigarette and smoking is permitted only in designated smoking areas.  Smoking is not permitted in the main seating areas.  They may smoke at Gate B, D, F and H

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must be at least 18 years of age

·         Excellent communication skills

·         Able to read and understand written English

·         Able to distinguish colors of different credentials

·         Able to stand for long periods of time, up to 6 hours, and ability to climb stairs

·         Able to tolerate various weather conditions (i.e. heat, cold, dampness, etc.)

·         Able to work nights, weekends and holidays

·         Must successfully pass a criminal background check

 

Education and/or Experience          

·         High School diploma or equivalent

·         1-2 years customer service or retail experience required

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Apply for this position     |      Go back job listings


Facility Operations/Security/Event Management: Usher/Ticket Taker
Usher - Mercedes-Benz Superdome | Smoothie King Center | Champions Square (New Orleans, LA)

***Please do not apply for any positions online or submit your resume online. 

To apply come to the Mercedes-Benz Superdome Job Fair.***

When:  Wednesday, April 19, 2017 from 4:00pm - 8:00pm

Where:  Mercedes-Benz Superdome, Bienville Club Lounge

(Free parking in garage 1 and garage 6, enter at Gate A Plaza)

*Proper attire required*

 

POSITION:                 Usher

DEPARTMENT:         Guest Services

REPORTS TO:           Employment & Staffing Supervisor and Event Supervisor

FLSA STATUS:           Hourly/Non-Exempt

Summary:

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Usher for SMG Mercedes-Benz Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

·         Survey assigned area and report any problems (i.e. dirty or damaged seats, wet floor, etc.) to their supervisor

·         Familiarize yourself with the location of the nearest exit ramp, pay phone, police officer, person with a dome radio, supervisor in case of an emergency and nearest restroom

·         Greet each guest with a warm smile and friendly greeting (i.e. “good afternoon” or “welcome to the Superdome”)

·         Check each ticket completely, noting the date, time, color, event or game, number, level, section, row, seat, and performance or game.  Be familiar with the numbering of your seating area and the general seating system of the entire dome

·         Guide each guest to the correct seat.  If guest has tickets for another seating area, thank them and direct them to the proper area by way of the concourse

·         Keep guest moving; this avoids congestion and eliminates traffic, blocking entrances, concourse, stairways and ramps

·         Advise patrons that smoking is not permitted in the main seating area.  They may smoke in the designated areas B, D, F and H lobbies

·         Keep crosswalks, aisles, and portals clear of standing spectators

·         Receive and act on any complaints from the guest.  Never let a guest’s problem go unanswered.  If you cannot give a patron satisfaction, refer the problem or question to your supervisor at once.

·         If at any time a guest is not cooperative refer problem to your supervisor or police

·         After events, help clear building and check for lost items (turn over any lost items to supervisor)

·         During event breaks or timeouts of sporting games, walk to the front of the aisles and check for individuals who may not belong

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must be at least 18 years of age

·         Excellent communication skills

·         Able to read and understand written English

·         Able to distinguish colors of different credentials

·         Able to stand for long periods of time, up to 10 hours, and ability to climb stairs

·         Must successfully pass a criminal background check

 

Education and/or Experience          

·         High School diploma or equivalent

·         1-2 years customer service or retail experience required

 

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

SMG is an Equal Opportunity/Affirmative Action employer,

and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Apply for this position     |      Go back job listings


Apply for Future Notification Only: Future Notification
Future Notification - SMG (Various Cities, XX)

By creating a profile here, you are not considered an applicant for any particular job with SMG. Rather, you can be notified of positions with SMG as they become posted that match the notification buttons you checked on this application form. If you wish to update your information, go to “My Account-TeamWork Online” at the top of this page, put in your email address and the password you used to create your profile.

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